2024 EMBROSS ENGAGE: CUSTOMER FORUM
June 12-14, 2024
EMBROSS ENGAGE 2024
The Embross Customer Forum, known as ENGAGE 2024, is exclusively designed for Embross' esteemed customers. This invite-only forum acts as a collaborative space where participants can delve into fruitful discussions, and actively contribute to the development of passenger service innovation.
This forum provides attendees with exclusive access to new product and solution pilots as we open feedback sessions and input into solution development for your current passenger service challenges. With a specific focus on the future, we believe that this collaborative approach allows us to cultivate a deeper understanding of our customers' needs and aspirations.
This year's forum is taking place in the picturesque district of Vouliagmeni, fondly known as the "Athens Riviera," a charming seaside neighborhood near Athens. It's not just about the enriching discussions and valuable insights at ENGAGE 2024; it's also about soaking up the serene coastal vibes and making lasting memories in this beautiful location. Get ready for a blend of learning, networking, and a touch of coastal magic at this year's forum!
EVENT DETAILS
Date
June 12-14, 2024
Location
Amarilia Hotel
13 Agiou Nikolaou st. 16671 Vouliagmeni Athens, Greece
Just 25 minutes from Athens International Airport (ATH)
Inclusions
This is an Embross hosted event
Attendees will only be responsible for their travel to Athens and accommodation for 2 nights.
Embross Engage Accommodation rate:
€180/night (plus €7/per night climate resilience fee and taxes).
Embross will cover the cost of all food and activities.
SCHEDULE OUTLINE
Schedule may change prior to the start of event.
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Wednesday, June 12, 2024 |
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5:30 pm |
Networking at Blu Bar Join us for cocktails along with an opportunity to mingle with fellow attendees while connecting with the Embross team. |
| 7:00 pm |
Dinner at Papaioannou After indulging in delightful cocktails, we will make our way to Papaiannou, the illustrious restaurant nestled in the vibrant Athenian Riviera. This sought-after dining gem promises the finest handpicked ingredients from hidden corners and forgotten villages of Greece. Be prepared to embark on a gastronomic journey filled with flavorful sensations! |
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Thursday, June 13, 2024 |
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7:00 am - 9:00 am |
Breakfast (Artemis A) |
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9:00 am - 9:15 am |
Welcome Address Achilles Tzelepis | President and CEO of Embross |
| 9:15 am - 9:45 am | Pioneering the Future with Strategic Innovation and Customer-Centric Solutions Jean-Luc Rauline | Chief Operating Officer, Embross |
|
9:50 am - 10:30 am |
TBD |
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10:50 pm - 11:35 pm |
Open Platform for Airport Assistance Abhi Chacko | Head of Innovation at Gatwick Airport |
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11:45 am - 1:00 pm |
Lunch |
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1:00 pm - 1:45 pm |
Defining the future travel experience with Biometric Bag Drops The traditional check-in process at airports often involves lengthy queues and manual ID checks, leading to delays and inconvenience for both airlines and passengers. To address these challenges, the use of biometrics for bag drop has emerged as a promising solution. Joey Campbell | Sales Director at Embross |
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1:50 pm - 2:35 pm |
Empowering Airports: Harnessing Actionable Insights through Connected Operations Sarah Frances Procter |Chief Commercial Officer, Copenhagen Optimization |
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2:40 pm - 3:25 pm |
Transition to CUSS 2.0 - what you need to know and DO! An overview and live demonstration on the Embross CUSS 2.0 platform Jamie Flinn | Product Manager for Platforms |
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3:30 pm - 3:45 pm |
Coffee break |
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3:50 pm - 4:20 pm 4:25 pm - 5:00 pm 6:00 pm 7:00 pm |
Navigating Complexity in Airport Operations: Current Trends & Future Direction Guest Speaker: Ilias Maragakis | Associate Partner, Lufthansa Consulting GmbH Navigating the Future: Exploring Embross‘ Vision and Innovations for 2025 and beyond Myles Tzelepis | Chief Technology Officer, Embross Cocktails at Panorama Restaurant Dinner at Panorama Restaurant |
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Friday, June 14, 2024 |
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7:00 am - 8:00 am |
Breakfast (Artemis A) |
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8:10 am 9:00 am - 3:00 pm 3:00 pm |
Group activity Greek Island half-day cruise Experience an exclusive cruise by Vouliagmeni Luxury Cruises! Relax on the deck and feel the warmth of the sun on your eyes and the light breeze cooling your body. Enjoy a cold refreshment, beer or Greek wine and delight in the magnificent views of the Athens Riviera and the crystal blue waters. Don't forget to bring your swimsuit! All drinks, snacks, lunch, and towels will be provided.
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REASONS TO ATTEND
- Exclusive first look at the latest Embross solution roadmap and technology reveals
- Real-time interactions with subject matter experts, other Embross users, and presenters offering an exchange of ideas and solutions
- Learn, test, and discuss Biometric Seamless Travel - What's real, what's not
- Innovation Beyond Aviation - Insights from outside the bubble of passenger travel
- Networking and community building as Embross hosts collective activities bringing together users experiences across the airline and airport spectrum
ABOUT AMARILIA HOTEL
Ideally situated on one of the most exclusive areas close to Athens, yet far away from the bustle of downtown city center, Amarilia Hotel is an elegant blend of traditional architectural style and contemporary décor. With a stylish selection of rooms and suites, a restaurant and a swimming pool, this is a cool and inviting urban retreat.
Located in the magnificent suburb of Vouliagmeni, only steps away from the beach, Amarilia Hotel offers stunning views to one of the most envied seashores of the Athens’ coastline.
Amarilia is conveniently located 25 minutes from Athens International Airport, a major airline hub.
If you have any questions or comments, please feel free to contact our Marketing Manager, Omar Abbasi at omara@embross.com
Get In Touch
Have a question about our solutions or have a project you wish to discuss? Our team would be happy to help.
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OR CALL 1-800-607-4957
+1-800-607-4957
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