CAREERS

Current Opportunities

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Embross is constantly on the look out for talented and driven people to help make our solutions even better and continue our growth.  From software development to hardware engineering, sales to onsite technical support, feel free to get in touch and send us a resume.

careers@embross.com

Embross is the top-tier, dynamic technology company manufacturing and developing self-service solutions for the world’s leading airports and airlines.

Embross revolutionizes the world of customer facing self-service solutions with the latest, high-end technology to deliver exceptional user experience across all customer touch points, with specialization in self-service kiosk hardware and software solutions for airports and airlines.

Embross also inherits the 20 years of history as well as the well-accumulated solid technical foundation of IBM GBS Travel & Transportation Kiosk business, per our acquisition in April 2015, placing Embross in a leading position in the market.

Embross refuses to stop. As we set our goals on deploying newer, smarter and passenger-focused technology solutions in many more airlines and airports around the world to provide premier passenger experience, Embross needs candidates like you to grow and expand.

Embross North America is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

Applicants must apply to careers@embross.com with the Job Title in the subject line. It is highly recommended to include your resume to complement your application.

Senior Project Manager (USA – Remote)

The Senior Project Manager will be responsible for managing large-scale projects to implement air transport industry IT solutions. In this role, you will lead a team of project resources located in multiple geographies and countries. Your focus will be on planning, implementing, and deploying global special airport systems solutions.

Qualified candidates should possess significant expertise in the field of IT project management, good to have in the air transport industry (CUPPS, CUSS, Baggage Drop, Biometrics, etc.), combined with a proven track record of managing projects of significant size & scope.

Primary Role & Responsibilities:

  • Plan, organize, direct, and control all program/project activities
  • Manage the scope, duration, and budget of the program/project
  • Define goals and measurable and achievable success criteria
  • Partner with stakeholders across multiple levels of the organization
  • Develop and maintain the project plan
  • Accountable for risk analysis, management of outstanding issues and requests for changes
  • Ensure follow-up and control of the progress of works and provide the status of progress
  • Manage deliverables and their compliance with established standards and guidelines
  • Maintain the relationship with clients and ensure the monitoring of requirements
  • Manage an effective communication plan between the internal and external collaborators of the program/project
  • Accountable for the overall quality of the program/projects

Requirements:

  • Bachelor’s degree in technology, computer science, or any combination deemed equivalent
  • 10-15 years of relevant experience in a program/project management role
  • Demonstrated success in the implementation of large-scale, complex projects IT projects/programs in the air transport industry
  • Experience with CUPPS, CUSS, Baggage Drop, and Biometric special airports systems will be an asset.
  • High level of proficiency with both waterfall and agile project management methodologies.
  • Proficiency in Microsoft Project and JIRA.
  • PMP certified and in good standing.
  • CSM/PSM certified and in good standing.
  • Excellent verbal and written communication skills in English (Spanish is an asset)
  • Strong leadership capability with the ability to influence all stakeholders to achieve objectives
  • Capacity to work at all levels of the organization
  • Developed a sense of organization and priority management
  • Focused on quality of delivery and respecting deadlines

Applicants must apply to careers@embross.com with the Job Title in the subject line.

Project Manager (United States – Remote)

Summary:

The Project Manager will be responsible for managing large-scale projects to implement air transport industry IT solutions. In this role, you will lead a team of project resources located in multiple geographies and countries. Your focus will be on planning, implementing, and deploying global special airport systems solutions.

Qualified candidates should possess significant expertise in the field of IT project management, good to have in the air transport industry (CUPPS, CUSS, Baggage Drop, Biometrics, etc.), combined with a proven track record of managing projects of significant size & scope.


Key responsibilities:

  • Plan, organize, direct, and control all project activities
  • Manage the scope, duration, and budget of the project
  • Define goals and measurable and achievable success criteria
  • Partner with stakeholders across multiple levels of the organization
  • Develop and maintain the project plan
  • Accountable for risk analysis, management of outstanding issues, and requests for changes
  • Ensure follow-up and control of the progress of works and provide the status of progress
  • Manage deliverables and their compliance with established standards and guidelines
  • Maintain the relationship with clients and ensure the monitoring of requirements
  • Manage an effective communication plan between the internal and external collaborators of the project
  • Accountable for the overall quality of the project

Required Knowledge, Skills, Abilities, and Other Characteristics:

  • Bachelor’s degree in technology, computer science, or any combination deemed equivalent
  • 5-10 years of relevant experience in a project management role
  • Demonstrated success in the implementation of large-scale, complex projects IT projects in the air transport industry
  • Experience with CUPPS, CUSS, Baggage Drop, and Biometric special airports systems will be an asset.
  • High level of proficiency with both waterfall and agile project management methodologies.
  • Proficiency in Microsoft Project and JIRA.
  • PMP certified and in good standing.
  • CSM/PSM certified and in good standing.
  • Excellent verbal and written communication skills in English (Spanish is an asset)
  • Strong leadership capability with the ability to influence all stakeholders to achieve objectives
  • Capacity to work at all levels of the organization
  • Developed a sense of organization and priority management
  • Focused on quality of delivery and respecting deadlines

    Applicants must apply to careers@embross.com with the Job Title in the subject line.

    Technical Product Manager (Richmond Hill, ON)

    Summary:

    Embross is seeking a Technical Product Manager to drive its Computer Vision and Machine Learning portfolio.

    One of our most dynamic and evolving products, Embross actively utilizes Computer Vision across a range of its technology solutions to deliver next-generation service capabilities to the world’s leading airports and airlines. These include biometrics, object detection, 3D dimensioning, and more.

    As the Technical Product Manager, you will be the day-to-day owner of the program, meeting with stakeholders to define the strategy, build requirements for its various branches, and drive their delivery in collaboration with our software and hardware teams.

    This role is ideally suited to a hands-on technical product manager with a background in software engineering (preferably Python and/or C++) that is looking to flex their versatility on both the business and delivery sides of the equation. Utilizing that experience, you will have an active understanding and influence on solutions including architecture and solution approach, and at times help build out proofs-of-concept.

    As a dynamic team that prides itself on flexibility and agility, you will be the type that thrives in a fast-paced environment with a lean, startup mentality. Embross prides itself on its ability to iterate quickly but without compromising the robustness and longevity of our product solutions. So, if you have a passion for CV and ML, both professionally and personally, this is a great setting to convert that into tangible real-world solutions in some of the busiest service environments in the world.


    Key responsibilities:

    • Work with Product Stakeholders to define a roadmap and execution strategy
    • Work closely with cross-functional teams and engineers, effectively documenting and communicating requirements into actionable workflows e.g. Jira tickets
    • Driving accountability and ownership in solution outcomes and product performance
    • Stay active and engaged in technological developments in the field.
    • Provide pre-sales support as an SME for the portfolio and help solutions for customer projects.
    • Define and solution POC sprints to validate solution viability.
    • Measure and report successes/improvements of features after release, to internal stakeholders
    • Facilitate MVP progress with your own technical capabilities where necessary.


    Required Knowledge, Skills, Abilities, and Other Characteristics:

    • Degree in Software Engineering preferred or related computer science fields.
    • 5+ years experience in Computer Vision and ML solutions as a product manager and/or Engineering lead.
    • Experience building and launching user-facing computer vision products including 2D and 3D image processing and acquisition systems.
    • Experience building solutions with ML algorithms and their associated SDKs/APIs
    • Detailed understanding of ML frameworks, building ML pipelines,
    • Good understanding of system architectures, frameworks, and design patterns.
    • Experience in cloud-native architecture including containerization (Docker etc.) and CICD pipeline.
    • Experience working with some or all of OpenCV, ROS, Nvidia Deepstream and platforms, REST API, TensorRT, Openvino, Edge, or IOT-focused ML frameworks
    • Experience working in agile software development, PSPO/CSPO is a plus.
    • Effective communicator (written and verbal)
    • Ability to work independently but also drive outcomes in collaboration with other teams.
    • Solution-oriented with a focus on finding creative yet simple solutions.

      Applicants must apply to careers@embross.com with the Job Title in the subject line.

      Business Analyst (Richmond Hill, ON)

      Summary:

      We are looking for an experienced Business Analyst to join our team that provides innovative technology to our clients in travel and tourism. As a software team member, you will be the bridge between client needs and solution development for various software solutions (Check-in, Bag Drop, Gates, and web services). You will lead requirements gathering, create design documentation, lead scums, and develop product features that support our self-service products and delivery projects.


      Key responsibilities:

      We pride ourselves on staying ahead of the curve as we help our customers optimize and improve their service delivery models in an ever-evolving environment. As the industry exits the pandemic, we are ideally placed to help our customers provide innovative and transformative new solutions, explore new products and capabilities, and embrace the growing data-driven demands of these environments. Your part includes the following:

      • Lead client facing requirements workshops to gather business requirements, and review, analyse and evaluate business systems and user needs.
      • Document requirements and define scope to formulate systems that meet overall customer objectives.
      • Construct design documents, screen layouts, process flows, traceability matrixes and diagrams.
      • Create Jira tickets and content for epics, user stories, and bugs.
      • Communicate with software architects and application developers to ensure design documentation meets user requirements for our customer business processes.
      • Lead product initiatives to improve applications by studying current processes and designing modifications, documenting in new product features.
      • Act as scrum master and product owner in Agile product initiatives.
      • Update current application design documentation for our portfolio of products.
      • Review and help developing comprehensive test cases at the application and multi-application levels.
      • Participate in Embross system testing.
      • Prioritize conflicting requests and balance concurrent projects.
      • Foster and champion agile/scrum environment, leading daily stand-ups as needed.
      • Willingness to travel (Travel Required: 5-20%) 

        Required Knowledge, Skills, Abilities, and Other Characteristics:

        • 5+ years in Business Analysis.

        • Subject matter expertise in Travel and Transportation business areas – Airline, airport services or DCS (Departure Control System) and RES (Reservation System) system services.

        • Demonstrated ability to work effectively with customers.

        • Detail oriented, analytical, and inquisitive.

        • Someone who is excited by the challenges that come with a rapidly growing and scaling company who wants to make an impact.

        • Self-motivated and self-starter.

        • Extremely organized with strong time-management skills.

        • Excellent written and verbal communication skills in English.

        • Project experience with Agile/Scrum and waterfall methodologies.

        • Experience with software testing.

        Required Education:

        • Post-Secondary Degree in Computer Science, Business, or similar; or an acceptable combination of education and relevant experience required.
        • Other certifications like CBAP, PBA, PMP, Scrum master, and other tech certifications considered an asset.

        Applicants must apply to careers@embross.com with the Job Title in the subject line.

        Get In Touch

        Have a question about our solutions or have a project you wish to discuss? Our team would be happy to help.

        Contact Us

        OR CALL 1-800-607-4957