Introduction The airline business is a dynamic industry and operates in an extremely competitive space. Optimizing costs has become vital for airports to stay profitable. An essential tool that aids airports in managing their operations efficiently is the local departure control system (LDCS). In the following blog, we explore the concept of an LDCS, its functionality, and the main features …
Improving the customer experience with passenger self-service kiosks
Introduction Though holidays can be associated with relaxation and calm, traveling to a destination can be anxiety-inducing. As passengers, we want the smoothest, most seamless journey through the airport and with the help of technology, the travel experience can be simpler. One such innovation that has brought about convenience and efficiency is the self check-in kiosk. In the last several …
AÉROPORT DEAUVILLE-NORMANDIE
Client Overview Deauville – Normandie Airport – previously known as Deauville – Saint-Gatien Airport – is a small international airport situated 7 km east of Deauville, a commune of the Calvados department in the Normandy region of France. The airport is part of a small network of other airports including, Caen-Carpiquet, Rouen Airport, and Le Havre Airport – Octeville. Less …
Airport Operational Database – The heart of an airport
Introduction There is no doubt that data and analytics are game changers for the aviation sector. Given that airports are the most influential hubs for air travel, advanced data analytics have proven to increase operational efficiencies, enabling airports to plan more intelligently. One major shift which has been adopted by a substantial majority of airports globally has been the need …
Enhancing the passenger experience with self-service bag drop solutions
Introduction As passengers, we are all aware that when flying to your destination, there are several steps one must complete for a smooth passenger experience. A critical procedure prior to boarding is baggage check-in. To make this quick and stress-free, many airports across the world are deploying self-service bag drops, thus eliminating lines, and giving passengers better control of their …
How e-Gates Can Help Unlock Safety, Security, and Control
Introduction: With the rapid increase in global air travel, we’re seeing the adoption of improved immigration control systems across the world. These days, it’s all about automating processes which help to streamline the passenger journey. A new system is gaining momentum at busy airports with the aim of making travelling easier. Enter the e-Gate. Today, in many countries, e-Gates are …
5 Tips for Effective Border Management
Introduction Travel is surging globally and is expected to boom in 2023. According to new data from the UN World Tourism Organization (UNWTO), more than 900 million passengers travelled internationally in 2022, doubling the figure recorded for 2021. With this rapid resurgence in international travel, the burden of securing each of those borders has become mission critical. New developments and …
Are you ready for the European Union’s Entry/Exit System?
Introduction Borders can be quite stressful, especially if you are planning to travel to Europe as a non-European. Crossing the border will get more complicated over the next year when a new regulation, EES or European Entry/Exit System comes into fruition at the end of 2023. In December 2017, the European Commission adopted the proposal for an EES as part …
The Importance of RFID for Baggage Operations
Introduction The thought of misplacing your luggage is a constant nightmare that affects millions of airline passengers every year. The frustration for passengers is understandable, given the hundreds of dollars in expenses and time. According to RFiD Discovery, 22.7 million bags were lost in 2017, costing the industry $2.3 billion. With a solid and robust baggage tracking solution, mishandled luggage …
Scan, Tag, and Board – The Fundamentals of CUSS 2.0
Introduction Common use self-service standards (CUSS) have quickly become an integral component within the airline and travel industries, providing ease of access for customers, reducing hardware and maintenance costs while allowing airports to make better use of real estate. CUSS is of paramount significance for the aviation sector because it supports the optimization of passenger processes using shared technologies typically …
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