SPIRIT DEPLOYS EMBROSS VELOCITYONE KIOSK PLATFORM AND NEXT GENERATION CHECK IN APPLICATION ACROSS NETWORK
November 3, 2017 | Miramar, Florida
Today, Spirit Airlines announced its systemwide rollout of new Embross VELOCITYone (V1) Kiosks with next generation check in application as part of its latest self service refresh program.
The program will oversee 200 Embross V1 kiosks deployed across 35 locations in the Spirit network. All kiosks feature Embross’ new Aurora Check in application framework, developed to deliver unparalleled passenger self service capability and flexibility to airlines and airports.
Custom silk-screened with Spirit’s logo and signature yellow, the kiosks and software are supported and maintained by the Embross national support team network. The VELOCITYone kiosk and application platform introduce a range of new capabilities and efficiencies in both the delivery and management of service operations.
The new platform also features a market-leading interface for accessible use in compliance with DOT regulations supporting all passengers. Wheelchair height-compliant interfaces, accessibility keypads, and other design elements are partnered with application-based multi-lingual and text-to-voice features across each application screen to enable use by those with visual impairments.
This Embross deployment is part of Spirit’s ongoing initiative to improve passenger processing experience, drive revenue, and achieve greater efficiency in its service operation while introducing new customer self-service incentives such as self-tagging for checked bags. The V1 kiosks offer:
– Faster check-in transaction times
– Overweight baggage collection
– Audio-guided transactions in English and Spanish for visually impaired
– Boarding pass barcode scanning for reservation search
– Customer email address collection for flight updates such as gate changes
About Spirit Airlines
Spirit Airlines is committed to offering the lowest total price to the places we fly, on average much lower than other airlines, on average nearly 40% less* Our customers start with an unbundled, stripped-down Bare Fare™ and get Frill Control™ which allows them to pay only for the options they choose — like bags, seat assignments and refreshments — the things other airlines bake right into their ticket prices. We help people save money and travel more often, create new jobs and stimulate business growth in the communities we serve. Our Fit Fleet ™ is one of the youngest, most fuel-efficient in the U.S. We operate more than 490 daily flights to 60 destinations in the U.S., Latin America and the Caribbean. Come save with us at www.spirit.com.
V1 | VelocityOne
V2 | VelocityTwo
V3 | VelocityThree
V4 | VelocityFour
Embross Common Use