The V-Desk is an integrated, mobile service desk designed to deliver on demand customer service capabilities in a compact footprint—anywhere, anytime.
As part of the Embross VelocityKioskseries, the V-Desk continues the clean, modular and smart styling of the V Series but with a focus on agent-driven use, dynamic deployment flexibility and delivering a more passenger-friendly experience.
Full Service, Compact Footprint
The V-Desk incorporates the extensive capability of a traditional passenger service/check in desk but in a market-leading footprint.
The V-Desk is a modular structure with 4 easy-to-customize zones: Print, Battery, Shelf/Storage and Base zones. Each zone is designed to fit end user needs based on printer, storage and mobility requirements.
Designed for Purpose
Designed for modern airports and airlines that require flexibility to deliver passenger service anywhere, any time. Built-for-purpose, the V-Desk replaces awkward medical cart style products with a function and form that is passenger and terminal friendly
Agent & Passenger Facing Displays
The V-Desk is available with dual displays: A single agent 24inch LED monitor and a 22inch passenger facing display. The passenger-facing display can be utilized to display passenger travel information for validation or general display as well as a range of information such as FIDS data etc.
Illuminated Shelf Screen
The V-Desk features a dynamic, RGB illuminated frosted privacy screen around the Desk shelf. The illumination can be programmed to align with airline or airport branding. Any colour can be be programmed as well as notification lighting to signify the desk is available or unavailable.
The V-Desk can be purchased as a barebone unit or with a mix of integrated and BYO components. Some BYO components include an upgraded battery system, 24″ passenger-facing screen, biometric cameras, speakers, passport readers, bag tag and printer systems, and custom branding options.
With a number of pre-integrated components, the V-Desk can be utilized to deliver a complete and instantly deployable solution. Optimized for space saving and compatibility, its integrated component options provide the best off-shelf capability.
The V-Desk has many security features, including a number of lockable zones. The printer and storage zones are available with key locked access as well as the battery zone. The storage zone can be utilized for secure storage of paper stock as well as personal goods or PC accessories. The battery zone is secured for authorized access for battery switching or maintenance.
The V-Desk features two battery options. The single battery system delivers up to 12 hours of operation and 18 months of usage before battery replacement is recommended. The dual battery system enables up to 14 hours of operation and features hot swappability. The batteries can be charged externally without having to relocate to a charging point and are rated for up to 4 years of usage without replacement.
The V-Desk features an optional passenger facing 32inch digital LED display for dynamic branding, signage or promotional content. Utilizing the Embross Signage application, users are able to customize the display with branding, signage or promotional content.
The V-Desk can be equipped with a number of biometric components, including facial, iris and fingerprint reading devices for a range of use cases.
Agent & Passenger Facing Displays
Dual Custom KP 180h Printers
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